Complaint management system
Stop losing complaints in WhatsApp groups. Tenants file issues with photos, staff assign and track status, and every resolution is logged — improving retention and reducing move-outs.
Free forever · Live on Android & iOS · English & Hindi
Why this matters
A geyser issue reported on WhatsApp gets buried under 200 messages. The tenant follows up three times. Two weeks later, they move out — and you lose a bed you could have kept.
EasyAavaas provides complaint categories with priority, photo attachments, status threads, and staff approval workflows — all live today in the app.
All features listed above are live in the app today.
Leave this behind:
Every complaint has an owner, a status, and a timeline. Staff resolve in the app; tenants see progress without chasing. Fast resolution improves retention — cheaper than filling empty beds.
Read: 5 signs you have outgrown WhatsApp →Watch the Hindi product demo and relevant setup tutorials from our YouTube channel.
A Hindi walkthrough of daily PG operations with EasyAavaas and WhatsApp: rent records, payment proof and reminders, tenant documents, utility bills, complaints, visitors, notices, team permissions and reports. Rent money goes directly to you; the app keeps the records.
Some screens and messages are reconstructed with example data. Notifications depend on the relevant settings and an available WhatsApp contact.
Common questions about complaint management system with EasyAavaas.
Yes. Tenants file complaints with photo attachments — useful for maintenance issues like leaks, appliance failures, or cleaning concerns.
Staff with permission can manage complaint status, add notes, and work through resolution threads. Role-based access ensures the right people see the right tickets.
Yes. Status threads keep tenants informed on progress — reducing repeated follow-up calls and WhatsApp messages.
WhatsApp mixes complaints with every other message. EasyAavaas gives each complaint a dedicated record with priority, photos, status, and history — nothing gets buried.
Yes. Complaint workflows are included at no cost for owners, managers, staff, and tenants.
Explore other operational modules — or combine them on one platform.
Bring the team together
Turn maintenance noise into structured workflows that retain residents. Free for PG, hostel, and co-living operators across India.
