Does EasyAavaas support complaint management? +
Yes. Tenants file complaints with a category, priority, description and photo attachments. Staff update and resolve them on a status thread, and owners can see every complaint across their properties.
Can I manage multiple PGs from one account? +
Yes. You can run multiple properties under one account — with a unified dashboard, per-property permissions, and no per-property fee.
Does EasyAavaas provide analytics and reports? +
Yes. EasyAavaas includes owner dashboards, occupancy analytics, rent collection reports, and exportable PDF and Excel reports.
What roles does EasyAavaas support? +
EasyAavaas supports Owner, Manager, Warden, Tenant, Staff, Accountant and Support roles with customizable permissions.
Does EasyAavaas work with WhatsApp? +
Yes. Your tenants get rent, complaint, visitor and notice updates on WhatsApp in English or Hindi — that works on every account. The assistant, where you ask questions and record payments by message, is turned on for your account when you are ready: message us and we will set it up. It answers in Hinglish, Hindi or English, and replies with a card showing exactly what will happen so you confirm before anything is written to your records. The same updates also reach you as push notifications and in the in-app inbox. EasyAavaas does not send SMS.
Can tenants pay rent through the app? +
Tenants submit payment proofs (such as UPI screenshots) through the app. Staff verify or reject payments. Staff can also record cash or offline payments manually.
Does EasyAavaas track visitor entry? +
Yes. Tenants request visitor entry digitally. Staff approve, deny, check in, and check out visitors with full status tracking and timestamps.
Can I export rent and tenant reports? +
Yes. Export Property Summary, Rent Ledger, and Tenant Directory reports as PDF or Excel. Reports include occupancy, collection rates, payment history, and tenant details.
Is EasyAavaas only for single PG owners? +
No. EasyAavaas is built for multi-property operators. Manage unlimited PGs, hostels, and co-living spaces from one account with combined dashboards and per-property permissions.